Vicidial Integrations - Call Shaper Module

With Vicidial's custom implementation of TILTx's services, you can easily use our compliance tools.  Our Call Shaper module is easily controlled from your user interface and all changes are in real-time.  No need to wait on somebody to provision your important updates.  This custom integration provides you access to the following:

STIR/SHAKEN

A call tokenization service using our certificate and key pair or yours. This Service allows us to sign your calls, which ultimately may display a verified checkmark on your recipient’s handset, thereby possibly increasing your contact rates, increasing overall ASR.

AI Numbers

AI Numbers, combined with our answering machine detection software, produce increased contact rates that benefit all parties involved. You can reach more customers than ever with less wasted time.

AI Health

Our proprietary solution to checking the health of your telephone numbers.  This service is only accessible to clients who meet certain requirements and may be accessed via API or SIP.

Enhanced Insights

We offer the ability to have an enhanced look at traffic profiles and routing logic. This feature provides portability information, current carrier, carrier type (wireless or landline) and DNC status for any number.